FAQ

Are the hoodie and pants sold together?

Yes. The PULSE SET V1.1 includes both pieces, with hoodie and pants sizes chosen independently. Each piece is also sold separately.

What is the Early Bird offer?

The first 6 eligible PULSE SET orders can use code EARLYBIRD279 to reduce the 299 AUD pre-order price to 279 AUD. One use per customer.

How do pre-orders work?

Pre-orders run from 25 September to 9 October 2026. Full payment is taken at checkout and production begins after the window closes.

When will my order ship?

Estimated dispatch is approximately 3 weeks after pre-orders close. Carrier transit time is additional.

Which sizes are available?

S, M, L and XL. The hoodie is cropped and oversized; the pants are extremely wide and straight-leg. The complete graded size guide will be published before public pre-orders open.

What is the fabric?

Heavyweight French terry at approximately 500–520 GSM. Final fibre composition will be confirmed before public pre-orders open.

Where do you ship?

Australia and selected international destinations. Availability and final shipping rates are confirmed at checkout.

Can I return an item?

Eligibility depends on the purchase type and item condition. Promotional and Early Bird purchases are final sale for change-of-mind purposes where permitted by law. Mandatory consumer rights remain unaffected. See Returns & Exchanges for full details.

Can I cancel a pre-order?

Cancellation depends on the order status and purchase type. See Returns & Exchanges for the full conditions.

How can I contact Maison Vynce?

Use the Contact page and include your order number for order-related enquiries.